Return and Refund Policy

Last updated: April 20, 2020

Thank you for shopping at LP Supplies operated by LP Gas & Supplies.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• You means the individual accessing or using our website, or the company, or other legal entity on behalf of which such individual is accessing or using our website, as applicable.
• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to LP Gas & Supplies, Center Avenue, Spanish Lookout, Cayo.
• Goods refer to the items offered for sale on our website.
• Orders mean a request by You to purchase Goods from Us.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By email: shop@lpgasbz.com
• By sending us a message via our website: https://lpbelize.com/contact/
• By phone number: 501-823-0304

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

• The Goods were purchased in the last 7 days
• The Goods are in the original packaging

The following Goods cannot be returned:

• The supply of Goods made to Your specifications or clearly personalized.
• The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
• The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods to one of our branches nearest to you. If you reside in Ambergris Caye, Belize please return goods to our San Pedro branch. Please visit https://lpbelize.com/contact/ to locate a Company’s branch near you.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Changes to this Return & Refund Policy

We may update our Return & Refund Policy from time to time. We will notify You of any changes by posting the new Return & Refund Policy on this page. We will let You know via email and/or a prominent notice on our website & social media, prior to the change becoming effective and update the “Last updated” date at the top of this Return & Refund Policy.

You are advised to review this Terms of Service periodically for any changes. Changes to this Terms of Service are effective when they are posted on this page. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: shop@lpgasbz.com
• By visiting this page on our website: https://lpbelize.com/contact/
• By phone number: 501-823-0304